T's & C's
The Boring But Important Bit!
When placing an order through our website checkout. - Payments are Securely Processed through Paypal or Credit/Debit Card. For Full Terms Please check their website.
We Currently Are Trialling Different Shipping Methods. We Have a 'Standard' Shipping Method Where We Aim to Get Your Paws Boutique Parcel to You within 2-5 Working Days. Most Parcels are currently being delivered through Royal Mail Signed For 2nd Class. However this may vary from time to time to achieve the most optimum Shipping for your order!
We Hope That You Love Your Order! All our products go through a quality control before leaving us, they are hand packaged to ensure everything is perfect on arrival. In the unlikely event you receive a faulty product please do get in touch within 24-hours of receiving the item and we will try our best to investigate and try to make things right where we can!
*- If you have contacted us and need to return an item for a refund. We will provide you with our Returns Address to post the item back to us (Recommend Tracked Shipping - so if the item is lost you are able to contact the carrier). You will incur a postage fee for the return. The item will be required to be sent out in its Original/Unused/Unaltered/Faulty Condition within 7 days (To allow a further 7 days for a return delivery). Once received items will be in touch with the next steps.
- Some Items May be Excluded From Returns Due to Hygiene Reasons Please Check Item Info.
-Original shipping fees paid by buyer will still apply on orders being refunded.
- Some Items are made from delicate materials and therefore please ensure considering your Pets temperament as we are unable to take liability for items damaged due to behavioural issues/misuse.